Job Description
Data Centre Supervisor
Employment Type: Permanent
Category: IT / Infrastructure
Salary: £42,000 – £46,000 per annum
Location: Manchester, UK
Role Overview
We're recruiting on behalf of our global client for a site-based Data Centre Supervisor to oversee daily Moves, Adds & Changes (MAC) activities, Business-as-Usual (BAU) operations, and cabling infrastructure support in a high-availability, 24/7 data centre environment.
Key Responsibilities
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Supervise MAC and BAU cabling activities, including copper/fibre installations, testing, and decommissioning.
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Manage shift coverage, daily workload allocation, and engineering resource scheduling.
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Monitor SLA performance, enforce site safety and quality compliance, and escalate operational risks.
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Coordinate with internal engineering teams, client stakeholders, and third-party vendors.
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Assist with incident management, first-line technical support, fault finding, and asset tracking.
Requirements
Essential
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Proven supervisory experience within a Data Centre MAC operational environment.
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Extensive hands-on background in copper and fibre structured cabling installation, testing, and fault diagnosis.
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Strong knowledge of data centre infrastructure, ticketing systems, and formal service delivery workflows.
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Demonstrated ability to manage third-party vendors and supervise shifts in live, 24/7 environments.
Preferred
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Relevant industry certifications (e.g., BICSI, CDCTP, CDCMP, ITIL, CompTIA Server+, CCNA).
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Previous experience within enterprise or corporate banking data centre environments.