Job ID:
34400
Published date:
13-11-2024
Summary
Responsibilities of our Data Centre Engineer will include:
- Working a 24x7x365 shift pattern of 4 days on 4 days off, 4 nights on 4 nights off
- Change control management
- Incident management and resolution
- Management and tracking of DC assets
- Supervision and escorting of 3rd Party Vendors
- Planning and implementation of all IT hardware installations adhering to strict Data Centre Standards.
- Planning and decommission of network hardware and structured cabling
- Updating all relevant documentation and inventories
- Completing all service requests, within the agreed SLA
- Compliance with ONNEC’s and Client Health & Safety procedures
- Compliance with Manufacturers, ONNEC’s and Clients Quality Standards
- Compliance to Clients and Support Services approved processes
- Ensure security procedures with reference to Data Centres are complied with.
Task Description:
- Maintenance of Data Centre toolsets that assist with support and management
- Management and governance over the DC
- Work closely with our facilities providers to maximise energy efficiency savings
- Successful day to day running of the Data Centre, including installations, decommissions, changes and maintenance
- Data Centre related service improvement projects
- Basic configuration of server (IDRAC, ILO)
- Fault finding and escalation
- Racking, stacking, moves, changes, decommissioning , patching
- Data Centre related major infrastructure projects including power outages and replacements
- Managing complex inter-rack/room cable infrastructure, providing a stable platform for IT infrastructure and desktop connectivity
What we’re looking for in our Data Centre Engineer:
- Experience of working in high-risk environments and Data Centres
- Knowledge of DCIM tools and standards
- Experience of ServiceNow or other ticketing system
- Attention to detail and proactive
- Sound Knowledge of Infrastructure Technologies & Networking Concepts
- Competent in MS Office and Helpdesk/Service Delivery Applications
- A reliable individual and team player
- The ability to work under pressure
- Able to work on own initiative and unsupervised
- A flexible approach to shift patterns
- The ability to communicate clearly both written & verbally, at all levels
- Strong organisational, interpersonal, and administrative skills
- Applicants must have previous experience in a similar role